AI Receptionist for Restaurants & Catering
Every Reservation Taken. Every Catering Inquiry Captured.
Hailey answers your restaurant calls 24/7 - booking reservations, answering menu and allergen questions, and capturing catering event inquiries while your team delivers an exceptional dining experience.
Got Questions?
Everything you need to know about Hailey for Restaurants & Catering.
Yes. Hailey integrates with your reservation system to check live table availability and book or hold reservations during the call. Your host receives an instant notification, and the guest gets a confirmation text - all without interrupting service.
Yes. Hailey is configured with your current menu, including allergen information you provide. She gives accurate, consistent answers to questions about gluten, nuts, dairy, and other common allergens - always recommending guests inform the server upon arrival for the most current information.
Hailey captures the full event brief - party size, date, occasion, and budget - and routes the inquiry to your events coordinator with a complete summary. For parties above a set size, she books a consultation automatically.
Hailey can handle takeout order calls for simpler menu items or route complex orders to a team member. For restaurants using online ordering, she redirects callers to your preferred app or ordering link - keeping your kitchen focused on production.
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