AI Receptionist for Auto Dealerships

Yes. Hailey is configured with separate intake flows for new vehicle sales, used vehicle sales, service, and parts. Callers are routed to the right department automatically based on their stated need - no bouncing between extensions.

Hailey integrates with leading DMS and CRM platforms used by dealerships to log leads, schedule service appointments, and update customer records. Every call is documented in your system without manual entry.

Hailey asks about the caller's vehicle of interest, budget range, trade-in situation, and desired timeline. She captures this into a structured lead profile and routes it to your BDC with a priority flag - your team calls back with full context.

Yes. Hailey recognizes callers who may have submitted an internet lead and can look up their inquiry by phone number. She routes them directly to their assigned sales associate with a reminder of their original inquiry - creating a personalized, consistent experience.