AI Receptionist for Healthcare Clinics
Better Patient Access. Less Front Desk Burnout.
Hailey answers every patient call to your clinic in under 1 second - booking appointments, routing urgent concerns, and handling routine questions so your clinical team can focus on delivering care.
Got Questions?
Everything you need to know about Hailey for Healthcare Clinics.
Hailey is designed with HIPAA compliance requirements in mind. All patient data transmitted through Hailey is encrypted in transit and at rest, and your team can review and approve all call scripts and data handling policies before deployment.
Yes. Hailey is configured with your provider roster, specialties, and scheduling rules. Patients are booked with the appropriate provider based on their need - whether it's a routine physical, a specialist referral, or a same-day sick visit.
Hailey recognizes life-threatening symptoms and immediately advises the patient to call 911 or go to the nearest emergency room. For urgent but non-life-threatening concerns, she connects the caller to your on-call nurse or books a same-day appointment.
Yes. Hailey provides 24/7/365 call coverage. After-hours calls are handled based on your protocols - urgent calls are routed to your on-call line, and non-urgent requests are queued for next-business-day follow-up with full call summaries.
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